Life Care Center of Collegedale, Tennessee, recently achieved a deficiency-free state survey.
To pass the state survey each year, nursing facilities must meet hundreds of criteria. These survey visits are unannounced and address not only nursing care and resident safety, but also patients’ rights, food services and administration. Surveyors spend several days in the building reviewing paperwork, observing resident care and interviewing residents and associates.
“We were thrilled and humbled to receive a deficiency-free survey,” said Lauren McCann, executive director. “Each of our associates played an important role in achieving these results. We are constantly working toward improving the delivery of care and services through changing our process and analyzing our data. As a team, we recognize what an honor it is to care for the patients and residents who choose Life Care Center of Collegedale.”
State surveyors visited Life Care Center of Collegedale from Feb. 19-21.